At a Glance
- Tasks: Guide customers through AI solutions and ensure they achieve lasting value.
- Company: Join ServiceNow and Moveworks, leaders in innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on strategic outcomes and customer advocacy.
- Why this job: Make a real impact by driving AI adoption and enhancing customer success.
- Qualifications: Experience in customer success and a passion for AI-driven solutions.
The predicted salary is between 49500 - 60500 $ per year.
Service Now, in partnership with Moveworks, seeks a Customer Success Manager to guide 25+ mid‐market and enterprise customers through go‐live to lasting value realization.
You will align AI‐driven solutions with strategic outcomes, drive adoption across Service Now workflows, and advocate for the voice of the customer.
You will translate complex business needs into practical solutions, shape roadmaps, and monitor success metrics like efficiency, cost savings, and employee experience.
Senior Enterprise AI Success & Adoption Manager in Sydney employer: ServiceNo
ServiceNow is an innovative company that focuses on freeing people from busywork through its AI platform, which integrates various AI, data, and workflows. The company fosters an AI-native culture where technology and talent work together seamlessly, providing employees with opportunities to engage in meaningful work. ServiceNow's commitment to professional growth and a collaborative environment makes it an attractive employer for those looking to make an impact in the tech industry.
