Senior Industrial Relations Advisor / Industrial Relations Manager in Melbourne

Senior Industrial Relations Advisor / Industrial Relations Manager in Melbourne

Melbourne Full-Time 75600 - 92400 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage complex industrial relations portfolios and lead enterprise bargaining negotiations.
  • Company: Join a growing ASX-listed company focused on essential services.
  • Benefits: Enjoy flexible working, career development, and discounts at major retailers.
  • Other info: Be part of a diverse team dedicated to keeping communities connected.
  • Why this job: Make a real impact in a collaborative environment while advancing your career.
  • Qualifications: Experience in industrial relations and strong stakeholder engagement skills.

The predicted salary is between 75600 - 92400 $ per year.

We have an opportunity for a Senior Industrial Relations Advisor or Industrial Relations Manager to join our growing ASX-listed company. We are continuing to evolve and strengthen our capability in this area, and you will be integral to continue building our partnership with operational leaders to provide strategic, commercially focused and pragmatic industrial and employee relations support. You’ll be joining a collaborative and high-performing team with both autonomy and support to develop your career in a complex, unionised and operationally diverse environment, while contributing to broader organisational strategy and workforce outcomes.

About the role

  • Manage a complex ER/IR portfolio across multiple business units and operational environments.
  • Lead enterprise bargaining negotiations, including bargaining strategy development, industrial risk assessment and stakeholder management.
  • Support the development and implementation of broader industrial relations strategy, including benchmarking, trend analysis, workforce risk identification and comparative analysis across industries and enterprise agreements.
  • Represent the business in industrial tribunals and commissions, including the Fair Work Commission, conciliations, conferences and other workplace litigation matters.
  • Provide strategic and commercially focused advice to senior leaders on industrial relations, employment law, performance management, disciplinary processes, workplace change and organisational risk.
  • Act as an escalation point for complex and sensitive workplace matters, including investigations, disputes, grievances and high-risk employee relations issues.
  • Develop and deliver training, coaching and upskilling initiatives for leaders across the business on employment law, industrial instruments, workplace obligations and effective people management practices.
  • Partner closely with operational leadership teams to support workforce planning, organisational change initiatives and productivity improvement programs.
  • Engage proactively with unions, employee representatives and external stakeholders to support constructive industrial relationships and positive business outcomes.

About you

  • You have experience in industrial relations and are ready to take the next step in your career or embrace a new challenge in a growing business with a strong pipeline of contracts and an interest in diversifying its portfolio of services.
  • Experience in an industrial relations role within a complex or unionised environment (or consulting to these environments).
  • Demonstrated experience leading enterprise bargaining negotiations and managing union relationships.
  • Strong advocacy and dispute resolution capability, including experience representing employers in Fair Work Commission and other industrial matters.
  • Excellent understanding of employment legislation, enterprise agreements, modern awards and industrial frameworks.
  • Strong commercial acumen, strategic thinking capability and ability to balance legal, operational and business considerations.
  • Experience supporting operational leaders within blue-collar, field-based or industrial workforces will be highly regarded.
  • Strong stakeholder engagement skills with the ability to influence and build credibility across all levels of the business.
  • Tertiary qualification in Law, Commerce or similar would be highly desirable.

About us

Service Stream is a growing ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with:

  • Flexibility – This role offers hybrid working and flexible hours.
  • Career development – we offer growth opportunities and support internal mobility across our business. You will also have access to skill enhancement through our online learning system.
  • Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
  • Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
  • Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.

You'll be joining a team of 5, supported by a wider People & Experience Team of over 60. Keeping Communities Connected - We specialise in the design, construction, installation, operation and maintenance of critical assets across Australia's essential infrastructure networks.

Senior Industrial Relations Advisor / Industrial Relations Manager in Melbourne employer: Service Stream Limited

Service Stream is an exceptional employer, offering a dynamic work environment in the heart of the Northern Territory's Defence sector. With a strong commitment to employee growth through flexible working arrangements, comprehensive training programs, and a culture that values diversity and inclusion, we ensure our team members feel valued and supported. Enjoy unique benefits such as discounts with major retailers, various paid leave options, and the opportunity to contribute to meaningful projects that keep communities connected.

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Contact Details:

Service Stream Limited Recruitment Team

We think you need these skills to ace Senior Industrial Relations Advisor / Industrial Relations Manager in Melbourne

Industrial Relations
Enterprise Bargaining Negotiations
Stakeholder Management
Employment Law
Dispute Resolution
Fair Work Commission Representation
Strategic Thinking