Senior Business Manager - Finance & Insurance Sales Lead a High-Performing Finance & Insurance Team Represent Australia's Number One Automotive Brand Excellent Salary Package with Strong Incentive Opportunities Work with an Established Dealership and Supportive Leadership Team Build Your Career in a Business That Invests in Its People About Us
Chatswood Toyota is one of Sydney's leading Toyota dealerships, proudly serving customers across the North Shore and beyond. As part of a successful automotive group, we are committed to delivering exceptional customer experiences and creating opportunities for our people to thrive.
Our culture is built around teamwork, continuous improvement, customer focus and respect. We believe our success comes from our people, and we're looking for an experienced finance professional to help lead our Finance & Insurance department into the future.
Who Are We Looking For?
We're seeking an experienced and results-driven Senior Finance & Insurance Business Manager who combines strong leadership capabilities with a genuine passion for customer service and business performance.
We're looking for a genuine go-getter who thrives on achieving results and creating opportunities. You'll be someone who enjoys the challenge of uncovering every opportunity, building strong customer relationships, and consistently delivering exceptional outcomes for both customers and the business.
As an experienced automotive finance professional, you'll understand how to maximise opportunities while maintaining the highest standards of compliance, responsible lending and customer care. You are proactive rather than reactive, enjoy being part of a winning team, and bring the energy, resilience and determination needed to succeed in a fast-paced dealership environment.
This role is ideal for someone who enjoys coaching and developing others, building strong partnerships, and driving outstanding business outcomes. If you're motivated by performance, embrace healthy competition, and take pride in turning opportunities into results, we'd love to hear from you.
What Will You Be Doing?
As our Senior Finance & Insurance Business Manager, you'll play a key leadership role across the dealership by:
Leading, supporting and developing our team of Business Managers
Assisting customers with tailored finance, insurance and leasing solutions
Ensuring all finance and insurance transactions meet regulatory and compliance requirements
Monitoring finance performance and profitability across the department
Producing reports and forecasts on finance and insurance outcomes
Maintaining strong relationships with lending and insurance partners
Working closely with New and Used Vehicle Sales teams to maximise opportunities
Driving customer satisfaction and delivering exceptional guest experiences
Facilitating team meetings, coaching and ongoing development programs
Managing Business Manager scheduling and departmental coverage
Supporting dealership initiatives and promoting Toyota products and services
Maintaining accurate documentation and contract tracking systems
Identifying opportunities to improve processes, performance and customer outcomes
Acting as a role model for dealership values and professional standards
What You Will Bring
Proven success within an automotive Finance & Insurance position
Strong understanding of dealership operations and vehicle finance products
Sound knowledge of responsible lending obligations and compliance requirements
Outstanding communication and relationship-building skills
Strong commercial acumen and a results-focused approach
High levels of organisation and attention to detail
Experience using dealership and Microsoft Office systems
The ability to motivate, coach and influence others
Highly Regarded
Previous experience in a senior or leadership F&I position
Experience mentoring or managing Business Managers
Demonstrated success achieving finance penetration and profitability targets
Why Join Chatswood Toyota?
When you join our team, you'll enjoy a range of benefits, including:
Ongoing training and career development opportunities
Recognition and reward programs
Birthday leave
Staff discounts across the business
Regular team events and celebrations
A supportive and collaborative workplace culture
The opportunity to work with one of Australia's most trusted automotive brands
If you're an experienced Finance & Insurance professional ready to lead a successful team and take your career to the next level, we'd love to hear from you.
Senior Business Manager - Finance & Insurance Sales in Willoughby employer: Servco Australia
Chatswood Toyota is an exceptional employer that prioritises the success and growth of its team members. With a generous commission structure, access to quality stock, and a supportive work culture, employees are empowered to excel in their roles while enjoying a five-day working week and unique staff events. Located conveniently with excellent transport links, this dealership offers genuine career development opportunities within Australia's #1 automotive brand, making it an ideal place for motivated sales professionals to thrive.
