Serco Australia is seeking a Client Contact Coordinator to deliver trauma-informed, person-centred client contact and intake services. You will be a primary contact for RRAP enquiries across phone, email, web and stakeholder channels, guiding applicants through intake and referrals.
You'll work with Caseworkers and government agencies, travel across metropolitan and regional locations, and contribute to responsive service delivery while adhering to contractual requirements.
Trauma-Informed Client Contact & Intake Coordinator in Sydney employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises your professional growth and personal wellbeing. As an L&D Trainer at Fiona Stanley Hospital, you'll not only contribute to enhancing patient and staff safety but also benefit from opportunities for skill development, collaboration with a motivated team, and access to diverse employee networks that celebrate inclusion. Join us to make a meaningful impact while enjoying the advantages of a government-backed organisation committed to your success.
