At a Glance
- Tasks: Handle inbound and outbound calls while providing top-notch customer service.
- Company: Join Serco, a leading company with a focus on remote work.
- Benefits: Enjoy 23 days of paid training, rewards program, and 24/7 support.
- Other info: Full-time role with no weekend work and great career development opportunities.
- Why this job: Work from anywhere in Australia and enjoy a balanced Monday–Friday schedule.
- Qualifications: Strong communication skills and a passion for helping others.
Serco is hiring a Customer Contact Officer for a 100% remote role in Australia.
You will handle inbound and outbound calls, provide accurate information, and maintain detailed records to support a government client.
The position offers full-time hours (38 per week) with a Monday–Friday schedule and no weekend work.
You will receive 23 days of paid, fully remote training and access to Serco's rewards program and 24/7 Employee Assistance Program.
Remote Customer Contact Specialist employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises your professional growth and personal wellbeing. As an L&D Trainer at Fiona Stanley Hospital, you'll not only contribute to enhancing patient and staff safety but also benefit from opportunities for skill development, collaboration with a motivated team, and access to diverse employee networks that celebrate inclusion. Join us to make a meaningful impact while enjoying the advantages of a government-backed organisation committed to your success.
