Serco is seeking a Customer Contact Officer to support Australians through inbound calls and email inquiries related to our client's public service. You will navigate procedures and knowledge articles to deliver accurate information and summarize interactions in our systems.
The role offers a flexible work setup with 100% work-from-home options or potential to work from the Dandenong contact centre (VIC). A supportive team, ongoing development, and comprehensive training are provided.
Remote Customer Support Specialist – Public Service in Campbelltown employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises your professional growth and personal wellbeing. As an L&D Trainer at Fiona Stanley Hospital, you'll not only contribute to enhancing patient and staff safety but also benefit from opportunities for skill development, collaboration with a motivated team, and access to diverse employee networks that celebrate inclusion. Join us to make a meaningful impact while enjoying the advantages of a government-backed organisation committed to your success.
