At a Glance
- Tasks: Support healthcare delivery by managing records and providing clerical services.
- Company: Join Serco, a leading provider of essential public services.
- Benefits: Competitive pay, flexible hours, professional development, and employee discounts.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real impact on the health of Australian Defence Force personnel.
- Qualifications: 1 year in an administrative role and strong customer service skills.
The predicted salary is between 35 - 35 $ per hour.
Join a team of 12,000+ professionals across Asia Pacific and experience a place of opportunity, purpose, and reward. At Serco, you'll work on meaningful, government-backed projects while enjoying flexibility, support, and career development opportunities.
We offer room to grow and benefits to support you at every stage of your life and career, including:
- Paid CPD leave for permanent employees
- Leave entitlements for reservists
- The provision of uniforms
- Employee Assistance Program and wellbeing support
- Variety of discounts through the Serco Benefits program (e.g. Apple, Qantas, Hoyts)
- Access to professional development and internal career pathways
As a Health Clerk, you'll play a key role in supporting healthcare delivery for Australian Defence Force personnel. You'll work Monday to Friday from 0730 to 1600. You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying, and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.
In partnership with Bupa, our ADF Health Services team provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. This includes providing defence-ready clinical and support staff across 45+ on-base locations, ensuring that ADF personnel have access to quality on-site medical care.
Enoggera Health Centre, located at Gallipoli Barracks in Brisbane, serves as the primary base for this position and supports other nearby facilities, including Gallipoli, Victoria, Bulimba, and Damascus Barracks.
With experience working in a clinical support role, you enjoy knowing your work is contributing to positive health outcomes for patients. You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this.
To be successful in this role, you will have:
- The highest levels of personal integrity and ethical behaviour.
- Minimum of 1 year full-time experience in an administrative role (or part-time equivalent) in the last 5 years.
- Demonstrated ability to work in a customer service focused environment (desirable).
- Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.
You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.
At Serco, we bring together the right people, the right technology, and the right partners to deliver essential public services across Health, Defence, Justice, and more. In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.
Impact a better future at Serco.
Medical Receptionist in Brisbane employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises your professional growth and personal wellbeing. As an L&D Trainer at Fiona Stanley Hospital, you'll not only contribute to enhancing patient and staff safety but also benefit from opportunities for skill development, collaboration with a motivated team, and access to diverse employee networks that celebrate inclusion. Join us to make a meaningful impact while enjoying the advantages of a government-backed organisation committed to your success.
