Job Description
This is a dual‑position role that supports both Reception and Food & Beverage operations. You’ll be the welcoming face of the retreat, assisting guests from check‑in to check‑out, while also providing high‑quality service in our restaurant and lounge areas.
Key Responsibilities
Reception
- Greet guests warmly and provide exceptional customer service
- Manage check‑ins, check‑outs, and reservation enquiries
- Handle phone calls, emails, and guest requests professionally
- Process payments and maintain accurate records
- Provide local information and assist with guest itineraries
Food & Beverage
- Serve guests in the restaurant, bar, and lounge areas
- Take orders, deliver meals, and maintain a clean dining environment
- Assist with bar service (training provided if required)
- Set up and pack down dining areas
- Follow food safety and hygiene standards
What We’re Looking For
- Strong communication and customer service skills
- A positive attitude and willingness to help wherever needed
- Ability to multitask in a fast‑paced environment
- Reliability, professionalism, and a team‑focused mindset
- Previous hospitality or reception experience is an advantage, but not essential
- Availability for a mix of weekdays
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Medical Clinic Receptionist — Day Shift, Clerical Focus in Hobart employer: Serco Group
Serco is an exceptional employer for Dentists seeking to make a meaningful impact in a unique primary healthcare setting. With competitive salaries, relocation support, and a strong focus on work-life balance, employees enjoy predictable hours and the opportunity to progress their learning through paid CPD leave. Located at the Cabarlah Clinic within Borneo Barracks, staff are part of a multidisciplinary team dedicated to providing quality patient-centred care to Defence members, all while benefiting from wellbeing support and practical perks like free on-site parking.