Sentral is seeking a Service Delivery Manager to join the Operations team and partner with customers as they move from implementation to business-as-usual service delivery. You will lead service reviews, manage escalations and coordinate across Product, Engineering, Support and Professional Services to ensure high-quality outcomes.
Youβll build strong relationships with senior stakeholders, translate complex technical details into clear communications, and drive continual service improvements
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Global Service Delivery Manager β Enterprise SaaS in Sydney employer: Sentral
Sentral is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters collaboration and innovation. As a Migration & Implementation Consultant, you will have access to extensive employee growth opportunities, including professional development and training in cutting-edge technologies like Python and SQL. With a commitment to supporting educational institutions globally, Sentral provides a meaningful and rewarding work experience where your contributions directly impact the success of schools and their students.