Pre-Sales Support Engineer - Enterprise in Perth

Pre-Sales Support Engineer - Enterprise in Perth

Perth Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support customers and engineers by handling technical cases across multiple platforms.
  • Company: Join SentinelOne, a leader in cybersecurity innovation.
  • Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
  • Other info: Dynamic team environment with a focus on innovation and collaboration.
  • Why this job: Be at the forefront of tech support and make a difference in cybersecurity.
  • Qualifications: Strong SaaS experience and excellent communication skills required.

The predicted salary is between 49500 - 60500 $ per year.

Sentinel One seeks a Pre-Sale Support Engineer to join our Technical Support team.

You will serve as the primary interface between customers, field engineers, and development, handling cases across Windows, Mac, and Linux.

You'll define tools to boost support speed and quality, help design new channels and offerings, and craft SOPs to sustain consistency.

A strong Saa S background and English communication are essential for success.

Pre-Sales Support Engineer - Enterprise in Perth employer: SentinelOne, Inc.

SentinelOne, Inc. is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration in the rapidly evolving field of AI cybersecurity. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, enabling you to excel in your role as an Enterprise SDR. Located in Australia and New Zealand, our teams enjoy a supportive environment that values diversity and encourages meaningful contributions to drive success.

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Contact Details:

SentinelOne, Inc. Recruitment Team

We think you need these skills to ace Pre-Sales Support Engineer - Enterprise in Perth

Technical Support
SaaS Background
Windows
Mac
Linux
Customer Interface
Case Management