Global 2nd-Line IT Support Engineer

Global 2nd-Line IT Support Engineer

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide second-line IT support and troubleshoot Microsoft 365 and Azure AD issues.
  • Company: Sentinelone Inc., a leading tech company in Cairns.
  • Benefits: Competitive salary, office-based role, and opportunities for mentorship.
  • Other info: Dynamic work environment with a focus on security and compliance.
  • Why this job: Join a global team and enhance your IT skills while making a difference.
  • Qualifications: Experience in IT support and knowledge of Windows environments required.

The predicted salary is between 63000 - 77000 $ per year.

Sentinelone Inc. in Cairns, Australia, is seeking an experienced IT Support Engineer (Level 2) for an office-based role. You will provide second-line technical support, focusing on Microsoft 365, Azure AD, Windows environments, and endpoint management, while ensuring security and compliance across staff worldwide.

The role emphasizes troubleshooting, documentation, and collaboration with a global IT team, with mentoring to junior staff and a focus on reliable technology to support mission.

Global 2nd-Line IT Support Engineer employer: SentinelOne, Inc.

SentinelOne, Inc. is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration in the rapidly evolving field of AI cybersecurity. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, enabling you to excel in your role as an Enterprise SDR. Located in Australia and New Zealand, our teams enjoy a supportive environment that values diversity and encourages meaningful contributions to drive success.

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Contact Details:

SentinelOne, Inc. Recruitment Team

We think you need these skills to ace Global 2nd-Line IT Support Engineer

Microsoft 365
Azure AD
Windows Environments
Endpoint Management
Troubleshooting
Documentation
Collaboration