At a Glance
- Tasks: Create memorable customer experiences in a fast-paced retail environment.
- Company: Join Caneland Central, a leading shopping destination in North Queensland.
- Benefits: Flexible shifts, career growth opportunities, and wellbeing initiatives.
- Other info: Supportive team environment with diverse operational exposure.
- Why this job: Be the friendly face that makes shopping enjoyable for everyone.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 15.3 - 18.7 $ per hour.
Create memorable customer experiences at one of North Queensland’s leading shopping destinations. Caneland Central is seeking an enthusiastic and customer-focused Customer Service Team Member to join our Centre Management team. This is an exciting opportunity to work in a fast-paced retail environment where no two days are the same.
As one of the first points of contact for our customers, you’ll play an important role in creating a welcoming and positive experience for shoppers, retailers, contractors and visitors alike.
About the Role
This is a casual position, offering approximately 2–3 shifts per week. Flexibility to work a rotating roster, including weekdays, weekends and holiday periods, is essential.
What We Offer
- Exposure to a broad range of shopping centre operations
- A supportive and collaborative team environment
- Opportunities for career growth within a national property group
- Access to Employee Assistance Program (EAP) and wellbeing initiatives
Key Responsibilities
- Providing exceptional front-line customer service to shoppers and retailers
- Acting as a key point of contact between customers, retailers and Centre Management
- Assisting with general administrative and operational tasks
- Supporting contractors and service providers within the centre
- Helping maintain a welcoming, safe and professional environment
About You
- Strong communication and interpersonal skills
- Previous customer service, retail or administrative experience
- A proactive and positive attitude
- Excellent organisational and problem-solving abilities
- A genuine passion for helping people and delivering great service
If you enjoy working with people and thrive in a busy retail environment, we’d love to hear from you.
Casual Customer Service Officer employer: Sentinel Property Group
At First Parking, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant work culture that values teamwork and individual contributions. Our Customer Support Representatives enjoy flexible shift options, competitive penalty rates, and access to our Employee Assistance Program, all while working in a supportive environment that encourages personal and professional growth. Join us to make a meaningful impact in the parking industry and thrive in a role that offers both autonomy and collaboration.
