APJ Senior Customer Success Leader β€” Remote-First in Newcastle

APJ Senior Customer Success Leader β€” Remote-First in Newcastle

Newcastle Full-Time 49500 - 60500 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead a high-performing team and drive customer success across APJ.
  • Company: Twilio, a dynamic remote-first tech company.
  • Benefits: Flexible work environment, competitive salary, and growth opportunities.
  • Other info: Join a collaborative team focused on innovation and excellence.
  • Why this job: Make a real impact by nurturing executive relationships and driving customer outcomes.
  • Qualifications: Experience in customer success and strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Twilio in Australia is seeking a Senior Manager of Customer Success for APJ.

You will lead a high-performing team, nurture executive relationships, and partner with Sales, Services, Engineering, and Product to drive adoption, retention, and revenue growth across enterprise accounts in APJ.

You will coach leaders, manage cross-functional alignment, and drive a scalable CS operating model to accelerate customer outcomes in a dynamic, remote-first environment.

APJ Senior Customer Success Leader β€” Remote-First in Newcastle employer: SendGrid, Inc.

Twilio is an exceptional employer that champions a remote-first work culture, allowing you to thrive in a flexible environment while leading a high-performing team. With a strong focus on employee growth and collaboration across various functions, Twilio offers unique opportunities for professional development and meaningful engagement with enterprise clients across the APJ region. Join us to be part of a dynamic team that values innovation and customer success.

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Contact Details:

SendGrid, Inc. Recruitment Team

We think you need these skills to ace APJ Senior Customer Success Leader β€” Remote-First in Newcastle

Leadership Skills
Relationship Management
Cross-Functional Collaboration
Customer Success Strategy
Coaching and Mentoring
Sales Alignment
Revenue Growth Strategies