Senior Customer Success Leader – Remote in Canberra

Senior Customer Success Leader – Remote in Canberra

Canberra Full-Time 135000 - 165000 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead a high-performing team and drive customer success across APJ.
  • Company: Join Twilio, a leader in customer engagement technology.
  • Benefits: Remote-first work culture with competitive salary and growth opportunities.
  • Other info: Dynamic environment with a focus on collaboration and innovation.
  • Why this job: Make a real impact by nurturing executive relationships and driving customer outcomes.
  • Qualifications: Experience in customer success and strong leadership skills.

The predicted salary is between 135000 - 165000 $ per year.

Twilio in Australia is seeking a Senior Manager of Customer Success for APJ.

You will lead a high-performing team, nurture executive relationships, and partner with Sales, Services, Engineering, and Product to drive adoption, retention, and revenue growth across enterprise accounts in APJ.

You will coach leaders, manage cross-functional alignment, and drive a scalable CS operating model to accelerate customer outcomes in a dynamic, remote-first environment.

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Senior Customer Success Leader – Remote in Canberra employer: SendGrid, Inc.

Twilio is an exceptional employer that champions a remote-first work culture, allowing you to thrive in a flexible environment while leading a high-performing team. With a strong focus on employee growth and collaboration across various functions, Twilio offers unique opportunities for professional development and meaningful engagement with enterprise clients across the APJ region. Join us to be part of a dynamic team that values innovation and customer success.

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Contact Details:

SendGrid, Inc. Recruitment Team

We think you need these skills to ace Senior Customer Success Leader – Remote in Canberra

Leadership Skills
Relationship Management
Cross-Functional Collaboration
Customer Success Strategy
Coaching and Mentoring
Sales Alignment
Revenue Growth Strategies