Semtech in Melbourne is seeking an experienced Technical Support Manager to lead L2/L3 M2M device and airtime service support, across mobile and satellite networks. You will troubleshoot complex issues hands-on and mentor a small team of L2 engineers, while collaborating with Sales, Accounts, and network provider teams.
This role requires an engineering degree and a track record of incident management, vendor escalations, and proactive service improvements, with strong stakeholder management and
M2M Tech Support Lead - L2/L3 Incident Mgmt (Melbourne) employer: Semtech
M2M Connectivity, a Semtech company, is an exceptional employer located in Melbourne, Australia, offering a hybrid work environment that promotes flexibility and work-life balance. Our collaborative culture fosters innovation and technical excellence, providing employees with ample opportunities for professional growth and development while working on impactful projects that enhance critical infrastructure across the region. Join us to be part of a team that values your contributions and supports your career journey in the dynamic field of IoT and enterprise networking.
