The Company
KE Select has exclusively partnered with Galactic Co-operative in the search for their next Field Service Engineer to be based in Perth. Galactic Co-operative is Perth’s first and only worker-owned technology business and they provide technical support for laboratories, including services, repairs, design and manufacture of laboratory instrumentation. Join a small, close-knit team, who work together to service a broad range of scientific customers, while contributing positively to sustainability goals. The business values and supports diversity, equality, inclusion and wellbeing in their workplace.
The Role
A permanent, full-time position, is available for a Field Service Engineer, working Monday to Friday business hours, reporting to the Lead Physicist. The role will involve maintaining and repairing a wide variety of laboratory equipment both on customer sites and in the workshop. Responsibilities are as follows:
- Repair and install scientific equipment
- Schedule and perform regular maintenance
- Provide basic training for customers
- Handle complex issues and problems
- Provide clear and effective remote technical support via phone or email
- Assisting with invoicing, and other office tasks
- Stock management and housekeeping
Ideal Skills & Experience
Desirable applicants will possess:
- Bachelor’s degree in chemistry, physics, engineering or relevant experience
- Excellent troubleshooting skills and experience with scientific instruments and components such as PC’s, chillers, power and gas supplies, UPS, ventilation systems, etc.
- Strong understanding and hands-on experience with mechanical, electronic, pneumatic, hydraulic and optical systems and parts assembly
- Strong understanding of scientific analysis techniques, including AAS, ICP-MS, FTIR, GC, etc.
- Effective, professional and clear written and oral communication
- Valid driver’s license
- Full working rights in Australia
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Field Service Engineer - Scientific Instrumentation employer: Select
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