Job Description
Job Type: Temporary position | Full time position
Multiple Vacancies: Local Laws Officers Location: Melbourne (Opportunities across Western, Northern, Eastern, and Southern) Hourly Rate: $40 - $50 per hour + superannuation (depending on experience)
Job Type: Contract / Temporary / Full-time opportunities available Sector: Local Government About the Opportunities
Are you an energetic, customer-focused compliance professional with a background in local government? We are currently partnering with several local Councils across the entire Melbourne metropolitan area to recruit multiple Local Laws Officers. These roles offer initial 3 to 6-month contracts, but with high-performing officers always in demand, there is a strong opportunity for contract extensions or transition into permanent roles.
Whether you want to work closer to home or experience a new municipality, we have the pipeline to keep you moving forward. Please Note: Due to the fast-paced nature of these roles and the need to hit the ground running, prior experience working within an Australian Local Government (Council) environment is required.
Key Responsibilities
- Community Education & Information: Inform and educate residents on issues relating to the enforcement of Local Laws, Animal Management, and Parking in accordance with relevant legislation.
- Investigations & Compliance: Investigate complaints regarding unsightly properties, overhanging vegetation, dumped rubbish, occupation of Council land, and street furniture.
- Enforcement & Court Prep: Issue infringements and warnings for non-compliance. Conduct high-level investigations, maintain comprehensive case notes (CRM/Objective), prepare documentation for potential prosecutions, and attend Magistrates Court to give evidence when required.
- Animal Management & Park Patrols: Conduct regular park patrols to monitor responsible pet ownership, handle animal collections, and ensure compliance to decrease dog attacks.
- Parking & Civic Duties: Perform parking enforcement, school crossings, and tobacco inspections as required to maintain community safety and amenity.
- Exceptional Customer Service: Respond promptly and courteously to all community enquiries, managing ongoing cases with empathy, integrity, and professionalism.
We Are Looking For (Selection Criteria)
- Qualifications: Completion of an industry-recognised course in animal management, enforcement, compliance, or a related field.
- Technical Knowledge: Strong understanding of compliance frameworks, including the Local Government Act, Road Safety Act, and Domestic Animals Act.
- Enforcement Skills: Proficiency in evidence collection, comprehensive note-taking, and report preparation.
- Customer Service & Conflict Resolution: Outstanding interpersonal, negotiation, and advocacy skills, with the ability to resolve sensitive, high-pressure situations with empathy.
- Physical Fitness: The physical ability to walk long distances daily and comfortably handle/lift animals.
Employment Requirements
- A current valid Victorian Driver's Licence.
- A satisfactory pre-employment medical check.
- A current National Police Records Check.
- A Working with Children Check.
Why Apply?
- Competitive Pay: Excellent hourly rates ranging from $40 to $50/hr + super.
- Work Close to Home: With multiple Council partnerships across the North, South, East, and West, we can match you to a location that suits your lifestyle.
- Make a Difference: Play an ambassadorial role in enhancing community safety, well-being, and local amenity.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Multiple Vacancies: Local Laws Officers employer: Select Aust Sydney
Randstad is an exceptional employer located in Melbourne Docklands, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Specialist Care Consultant, you will enjoy competitive remuneration, flexible working arrangements, and unique benefits such as generous parental leave and access to counselling services, all while making a meaningful impact in the lives of vulnerable customers. With opportunities for skill development through industry-focused micro-credentials and active employee-led networks, Randstad fosters a dynamic environment where you can thrive both personally and professionally.
