Job Type: Contract position | Full time position
Job Description
APS2 Production Support Officer ASAP Start until April 2027 Pay rate: $42.33ph + super
Australian Citizenship is Mandatory requirement. Full time hours - 100% onsite role - NO WFH available Location: Melbourne CBD
About the Role Join an essential operational environment dedicated to delivering a secure, responsive, and efficient service to the Australian public. As a Production Support Officer (APS 2) , you will play a key part in back-of-house operations, processing physical application materials and managing critical records.
Key Responsibilities
- Document Digitisation & Imaging: High-volume scanning of application forms, supporting identity documents, and photos (including cleaning and basic assessment of photo suitability).
- Document Separation & Triage: Manually sorting and separating application batches, triaging complex applications, and managing incorrectly categorized items (such as priority vs. routine processing).
- Quality Assurance & Verification: Performing basic data verification, image enhancements, pre-print assurance, and quality authorisations.
- Exception Handling & Mail Sorting: Managing manual exceptions, re-scanning files to improve output quality, and sorting incoming/outgoing mail.
- Records Management: Safely storing, archiving, and carrying out authorized destruction of records and accountable materials according to strict security protocols.
Work Environment
Work Variety: Officers will be trained across a range of duties and are expected to remain adaptable and flexible to meet shifting operational demands.
Physical Tasks: The position involves physical components, including manual handling/lifting, walking, and standing for prolonged periods alongside repetitive scanning and administrative tasks.
Who
We Are Looking For
- Attention to Detail: Proven thoroughness and accuracy when handling sensitive paperwork and verifying data.
- IT Literacy: Practical comfort using standard hardware, software, desktop applications, and imaging systems.
- Discretion & Integrity: The ability to handle sensitive personal records with the highest level of confidentiality.
- Adaptability & Resilience: A positive approach to managing repetitive workflows with sustained focus, quickly overcoming challenges, and adapting to operational priorities.
- Personal Accountability: A strong work ethic and willingness to take ownership of individual outputs within a collaborative production team.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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APS2 Production Support Officer in Melbourne employer: Select Aust Sydney
Randstad is an exceptional employer located in Melbourne Docklands, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Specialist Care Consultant, you will enjoy competitive remuneration, flexible working arrangements, and unique benefits such as generous parental leave and access to counselling services, all while making a meaningful impact in the lives of vulnerable customers. With opportunities for skill development through industry-focused micro-credentials and active employee-led networks, Randstad fosters a dynamic environment where you can thrive both personally and professionally.
