Job Type: Contract position | Full time position
Job Description
Are you a people person with a knack for problem-solving? We are looking for a motivated part time Customer Service Officers to join a busy and essential help desk team based in Busselton. This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry.
While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us. The Role Pay Rate: $45 - $48 per hour + super.
Location: Busselton Duration: ASAP - end of December Hours: Thursdays and Fridays
Key Responsibilities
- Customer Service & Advisory: Act as the first point of contact for customer enquiries via phone, email, and in-person, providing accurate guidance and timely dispute/query resolution.
- Banking & Financial Processing: Oversee daily banking duties, including transaction reconciliations, cash handling, invoice logging, and maintaining secure financial records.
- Licensing & Compliance Administration: Review, process, and track statutory licensing applications, renewals, and supporting documentation in accordance with regulatory requirements.
- Mail & Office Logistics: Manage all incoming and outgoing mail, digital correspondence, and record distribution to ensure smooth day-to-day office operations.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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Customer Service Officer - Busselton employer: Select Aust Sydney
Randstad is an exceptional employer located in Melbourne Docklands, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Specialist Care Consultant, you will enjoy competitive remuneration, flexible working arrangements, and unique benefits such as generous parental leave and access to counselling services, all while making a meaningful impact in the lives of vulnerable customers. With opportunities for skill development through industry-focused micro-credentials and active employee-led networks, Randstad fosters a dynamic environment where you can thrive both personally and professionally.
