We’re looking for a friendly, enthusiastic and organised person to join our team at Distribution and Display as a Junior Customer Service Representative.
This is an entry-level position, so no previous customer service experience is required. Full training will be provided — we’re more interested in finding someone who is willing to learn, communicates well, and has a positive attitude.
You’ll work closely with our customers and internal team to help coordinate printing and distribution jobs from enquiry through to completion.
About the role
We’re looking for a friendly, enthusiastic and organised person to join our team at Distribution and Display as a Junior Customer Service Representative.
This is an entry-level position, so no previous customer service experience is required. Full training will be provided — we’re more interested in finding someone who is willing to learn, communicates well, and has a positive attitude.
You’ll work closely with our customers and internal team to help coordinate printing and distribution jobs from enquiry through to completion.
What You'll Be Doing
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Responding to customer enquiries via phone and email
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Assisting customers with their bookings and requests
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Preparing quotes and sending information to customers
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Entering and updating customer and job details
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Coordinating jobs with our printing and distribution teams
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Providing customers with updates on their jobs
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Following up on jobs and ensuring deadlines are met
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Assisting with general administration and office tasks
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Learning about our printing and distribution services
About You
We’re looking for someone who:
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Has a friendly and positive attitude
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Enjoys talking to and helping people
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Is confident communicating with customers
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Is organised and pays attention to detail
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Is comfortable using computers and learning new systems
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Can manage multiple tasks and stay on top of deadlines
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Is reliable, responsible and willing to learn
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Works well both independently and as part of a team
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Isn't afraid to ask questions and take initiative
No previous experience is required. Whether you're a recent school leaver, graduate, or simply looking to start your career in customer service, we’re happy to train the right person.
What We Offer
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Full training and ongoing support
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Friendly and supportive team environment
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Entry-level opportunity with no previous experience required
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Variety in your day-to-day work
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Opportunity to develop customer service, administration and communication skills
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Convenient Lane Cove West location
If you're a people person who is eager to learn and looking for your first step into customer service, we'd love to hear from you!
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Junior Customer Service Representative in Sydney employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.