seek.com.au is seeking an experienced Helpdesk Manager to lead a capable support team in the Macarthur area, delivering high-quality IT services to small and mid-sized businesses across NSW. You will own the day-to-day operations, coach your team and provide hands-on escalation support while aligning service delivery with client priorities.
You will manage workloads, triage tickets, and monitor KPIs to drive improvements.
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Helpdesk Manager: Lead Teams & Hands-On IT (MSP) in Sydney employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.
