We are a leading cleaning services provider dedicated to delivering exceptional facilities management solutions across Sydney. We specialise in maintaining pristine commercial, retail and industrial environments through our commitment to quality, reliability, and customer satisfaction. Our team prides itself on professional standards, innovative service delivery, and creating workplaces where both our staff and clients thrive.
About the role
We are seeking an Executive Manager to join our team in Sydney, NSW. This is a full-time position that offers strategic leadership and operational oversight of our cleaning services division. As Executive Manager, you will be responsible for driving business growth, managing key accounts, and ensuring exceptional service delivery across all operations. This role is pivotal in positioning our organisation for continued success and market expansion within the competitive cleaning services industry.
Key responsibilities
- Develop and implement strategic business plans to drive revenue growth and market penetration
- Manage relationships with key accounts and corporate clients, ensuring contract compliance and satisfaction
- Recruit, train, supervise and mentor team members to foster a high-performing, professional workforce
- Monitor and report on financial performance, budgets and operational costs to maximise profitability
- Ensure compliance with health and safety regulations, environmental standards, and industry best practices
- Implement quality assurance processes and continuous improvement initiatives
- Liaise with clients to identify service requirements and address concerns or complaints promptly
- Maintain detailed records and generate performance reports for senior management
What we're looking for
- Proven management experience within the cleaning services, facilities management, or similar service-oriented industry
- Strong leadership capabilities with the ability to motivate and develop teams
- Demonstrated experience in business development, account management, and client relationship building
- Sound understanding of health and safety regulations, workplace compliance, and industry standards
- Excellent organisational and problem-solving skills with attention to detail
- Proficiency in financial management, budgeting, and performance analysis
- Strong communication and interpersonal skills, with the ability to work effectively at all levels
- Knowledge of cleaning operations, equipment, and best practices
- A proactive approach to continuous improvement and operational efficiency
- Relevant qualifications in management, business administration, or facilities management are advantageous
What we offer
We value our team members and offer a competitive employment package. We provide opportunities for career development and professional growth within a stable, growing organisation. This role offers the chance to lead a dedicated team and make a tangible impact on service delivery and business success. Additional benefits include professional development opportunities, performance recognition programmes, and a collaborative team environment.
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Executive Manager in Sydney employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.