At a Glance
- Tasks: Lead residential air-conditioning projects from quoting to completion and ensure customer satisfaction.
- Company: Join a growing, well-established air conditioning business on the Gold Coast.
- Benefits: Competitive salary, autonomy in your role, and a supportive team environment.
- Other info: Opportunity for career growth and to contribute to the success of the business.
- Why this job: Make a real impact in a hands-on leadership role within the HVAC industry.
- Qualifications: Experience in HVAC, strong estimating skills, and excellent communication abilities.
The predicted salary is between 72000 - 88000 $ per year.
Join a growing residential air conditioning business. We are a well-established and growing air conditioning business servicing residential customers across the Gold Coast and surrounding areas. We are looking for an experienced Residential Air-conditioning Manager to join our team and take ownership of our residential operations, quoting and customer experience. This is a hands-on leadership role suited to someone who understands the residential HVAC industry, has strong estimating and sales skills, and enjoys building relationships with customers and tradespeople.
The Role
- Overseeing residential projects from the initial customer enquiry through to quoting, scheduling and completion.
- Conducting residential site visits and preparing accurate quotes and estimates.
- Assessing customer requirements and recommending appropriate air conditioning solutions.
- Managing residential jobs from quote acceptance through to completion.
- Coordinating technicians, apprentices and subcontractors where required.
- Maintaining strong communication with customers throughout each project.
- Following up quotes and converting opportunities into confirmed work.
- Ensuring projects are completed efficiently, professionally and profitably.
- Managing job schedules and helping coordinate day-to-day residential operations.
- Identifying opportunities for additional works and upgrades.
- Ensuring high standards of workmanship, presentation and customer service.
- Monitoring project costs, margins and overall job performance.
- Resolving customer issues and ensuring a positive customer experience.
- Working closely with management to improve processes and performance.
About You
- Previous experience in the air conditioning/HVAC industry.
- Strong knowledge of residential air conditioning systems and installations.
- Proven experience in estimating, quoting or residential project management.
- Excellent communication and customer service skills.
- Strong organisational and time-management abilities.
- Commercial awareness and an understanding of job costing and margins.
- The confidence to conduct customer consultations and recommend solutions.
- The ability to manage multiple jobs and priorities simultaneously.
- A professional presentation and a positive, solutions-focused attitude.
- A current Australian manual driver's licence.
An air conditioning trade qualification, estimating experience or previous supervisory/management experience will be highly regarded.
What We Offer
- A full-time position with a well-established Gold Coast business.
- Competitive salary package based on experience.
- Opportunity to take ownership of the residential division.
- Variety and autonomy in your day-to-day role.
- A supportive and professional team environment.
- A role where your estimating, sales and management skills can directly contribute to the success of the business.
Residential Air-Conditioning Manager employer: seek.com.au
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