Unknown Company in Sydney is seeking a Service Desk Coordinator to act as the operational hub of a busy IT support environment. You will oversee the daily flow of the Service Desk, triaging, prioritising, and allocating requests to engineers, while balancing workloads and monitoring service levels.
The role requires experience in MSP settings, strong organisational and communication skills, and the ability to work with PSA or ticketing platforms.
Service Desk Coordinator – MSP Operations & Client Support in Parramatta employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.
