Company: True Blue Accident Management
Industry: Accident Management
We are seeking a proactive and customer-focused Customer Service Representative to join our team at our Parramatta branch. This is a full-time position, Monday to Friday, with occasional weekend work required.
About the Role
As a Customer Service Representative, you will play a key role in ensuring an exceptional experience for our clients. Your responsibilities will include:
- Vehicle Delivery & Paperwork: Deliver vehicles to clients and complete all required documentation accurately.
- Client Interaction: Liaise with clients, explain our terms and conditions, and ensure they provide the necessary documentation.
- Vehicle Presentation: Assist with car washing as part of maintaining vehicle standards.
- Relationship Management: Build and maintain strong, long-lasting relationships with our clients.
About You
To be successful in this role, you will need to demonstrate:
- A valid driver's license and confidence in driving (all vehicles are automatic).
- A full driver's license is required for this position.
- Excellent communication skills – both spoken and written, with strong attention to detail when handling paperwork.
- A confident and professional personality with the ability to engage clients effectively.
- Punctuality, honesty, and a hands-on attitude.
- A proactive approach and willingness to be involved in various tasks.
- Australian work rights are required for this position.
- A minimum of 2+ years of customer service experience is required.
Working Hours
Monday to Friday, standard 8-hour shifts, After break hours shift.
Occasional weekend work as required.
Why Join Us?
This is an exciting opportunity to be part of a growing business during a dynamic phase of expansion. If you are looking for a role where you can contribute, grow, and make an impact, we'd love to hear from you!
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Customer Service Representative in Parramatta employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.
