At a Glance
- Tasks: Support sales and dispatch functions while managing customer enquiries and processing orders.
- Company: Family-owned timber manufacturing business with a strong reputation for quality.
- Benefits: Hands-on training, supportive team, and opportunities to develop valuable skills.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Join a dynamic team and enjoy variety in your daily tasks.
- Qualifications: Experience in internal sales, strong attention to detail, and good communication skills.
The predicted salary is between 28350 - 34650 $ per year.
We are a well-established, family-owned timber manufacturing business with a strong reputation for quality, reliable service and long-standing customer relationships.
We are looking for an experienced Internal Sales & Dispatch Assistant to join our team and support the day-to-day running of our sales and dispatch functions.
About the Role
Working closely with our Sales & Dispatch Coordinator, you'll provide support across internal sales, customer service, order processing and dispatch administration.
This is a varied role suited to someone who understands a manufacturing, building products or distribution environment and enjoys working across both customers and operations.
Key Responsibilities
- Manage customer enquiries by phone and email
- Prepare quotes and enter sales orders
- Follow up customer orders and provide updates
- Prepare pick slips, freight labels and dispatch paperwork
- Track deliveries and resolve basic freight enquiries
- Liaise with the warehouse regarding orders and priorities
- Assist with stock checks and general administration
- Identify and report stock shortages or discrepancies
Skills & Experience
- Experience in internal sales, preferably within manufacturing, building products, timber or a similar industry
- Strong attention to detail and accuracy
- Confident communication and phone manner
- Ability to multitask and work in a fast‐paced small‐team environment
- Competent with computers and able to learn new systems
- A positive, reliable attitude and willingness to support the team
Why Join Us?
- Supportive team and hands‐on training
- Variety in day‐to‐day tasks — no two days are the same
- Opportunity to develop valuable skills across sales, logistics, and operations
If you have internal sales experience and understand the fast‐paced nature of a manufacturing or building products environment, we'd love to hear from you.
Internal Sales & Dispatch Assistant in Melbourne employer: seek.com.au
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