Dental Receptionist | Join the Team at iSmile Studio
Location: Balwyn VIC
Position: Permanent Part-Time or Full-Time (negotiable)
About Us
At iSmile Studio, we believe every patient deserves exceptional dental care delivered with warmth, honesty, and genuine compassion. Our modern, boutique practice is committed to creating a positive experience from the moment a patient walks through the door.
We're looking for an enthusiastic, organised, and friendly Dental Receptionist who loves helping people and takes pride in delivering outstanding customer service.
Why You'll Love Working With Us
We're not just looking for someone to answer phones—we're looking for someone who wants to be part of a supportive, close-knit team that genuinely enjoys coming to work.
What makes iSmile Studio different:
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Boutique, modern dental practice with a strong reputation for exceptional patient care
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Supportive and respectful team culture where everyone's contribution is valued
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Friendly patients who appreciate quality service
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Opportunity to build long-term relationships with patients
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Ongoing training and professional development
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Modern digital systems and streamlined workflows
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Work-life balance with a predictable roster
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Staff discounts on dental treatment
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A positive workplace where kindness, teamwork, and growth are encouraged
About the Role
As the first point of contact for our patients, you'll play an important role in creating an exceptional experience every day.
Your responsibilities will include:
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Welcoming patients with a warm and professional attitude
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Managing appointments and daily schedules
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Answering phone calls and responding to enquiries
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Processing payments and health fund claims
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Coordinating treatment plans and recalls
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Assisting with administrative tasks and maintaining accurate patient records
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Supporting the clinical team to ensure the day runs smoothly
About You
You'll thrive in this role if you:
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Have previous dental reception experience (preferred but not essential)
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Have excellent communication and interpersonal skills
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Enjoy providing exceptional customer service
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Are organised, proactive, and able to multitask
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Have strong computer skills
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Work well both independently and as part of a team
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Present professionally and have a positive attitude
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Are reliable, punctual, and eager to learn
Experience with Dental4Windows is advantageous but not essential.
What Success Looks Like
You're someone who:
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Makes every patient feel welcomed and cared for
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Keeps the day running smoothly and efficiently
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Communicates confidently with patients and the clinical team
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Takes initiative and enjoys solving problems
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Wants to contribute to a positive workplace culture
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Dental Receptionist in Melbourne employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.
