seek.com.au is seeking an experienced Customer Service Leader in Melbourne to drive team performance through daily metrics and continuous improvement. You will own key customer service KPIs and lead root-cause analysis when issues arise, ensuring responsive, solution-focused service for customers.
Working with regional and national leaders, operations, logistics and commercial teams, you’ll align service standards and outcomes while fostering a culture of engagement, accountability and
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Customer Service Team Lead - KPI Driven, Cross-Functional in Melbourne employer: seek.com.au
Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.
