Customer Service Administrator in Melbourne

Customer Service Administrator in Melbourne

Melbourne Full-Time 36.5 - 36.5 $ / hour (est.) Hybrid
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At a Glance

  • Tasks: Manage customer enquiries and orders using SAP in a dynamic team.
  • Company: Join a leading multinational in the chemical industry.
  • Benefits: Earn $36.50 per hour plus super, with flexible work options.
  • Other info: Enjoy a supportive, professional environment with potential for permanency.
  • Why this job: Combine customer service skills with practical administration for real impact.
  • Qualifications: Strong SAP experience and excellent communication skills required.

The predicted salary is between 36.5 - 36.5 $ per hour.

  • Hourly rate $36.50 per hour including casual loading, plus super.
  • SAP order processing for internal and external customers
  • Monday-Friday, 37.5-hour week; possible path to permanency

About the company

Our client is a multinational business in the chemical industry. You’ll join a busy, professional customer service and administration team.

About the role

Support internal and external customers by managing enquiries and orders in SAP.

The role also covers purchase orders, raw-material pricing requests and sales-order invoicing.

This is an ongoing casual role for 38 hours each week, Monday to Friday, After a training period the position will be 3 days in office and 2 days working from home.

Duties

  • Process customer orders and update records in SAP.
  • Respond to customer and internal queries by phone and other channels.
  • Enter sales orders and maintain accurate data.
  • Request raw-material pricing and raise purchase orders.
  • Invoice sales orders and follow up customer payments.

Skills & experience

  • Strong, hands-on SAP experience is essential.
  • Customer service and order-processing experience.
  • Excel confidence, accurate data entry and attention to detail.
  • Clear communication, planning and organisation skills.
  • Chemical industry experience is desirable
  • Culture

People enjoy working in this busy, professional good humored environment because the role combines customer service with practical administration in the chemical industry.

Benefits

  • Hourly rate advertised as $36.50 (confirm pay inclusions).
  • Ongoing casual opportunity.
  • Possibility of a permanent position.
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Customer Service Administrator in Melbourne employer: seek.com.au

Join a dynamic boutique Chartered Accountancy firm located in the heart of the CBD, where you will thrive in a supportive work culture that values professional growth and flexibility. With opportunities to engage in diverse accounting, taxation, and advisory projects, you'll benefit from ongoing training and the ability to work remotely after your initial onboarding. This is an excellent opportunity for those looking to advance their careers while enjoying a balanced work-life environment.

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Contact Details:

seek.com.au Recruitment Team

We think you need these skills to ace Customer Service Administrator in Melbourne

SAP Order Processing
Customer Service
Data Entry
Attention to Detail
Communication Skills
Planning Skills
Organisation Skills