At a Glance
- Tasks: Assist patients and clinicians, manage appointments, and provide excellent customer service.
- Company: Join a supportive team at Redlands Specialist Centre in the healthcare industry.
- Benefits: Flexible hours, training provided, and a friendly work environment.
- Other info: Opportunity for skill development and career growth in a professional setting.
- Why this job: Gain valuable experience in medical administration while helping people every day.
- Qualifications: Friendly, reliable, and keen to learn; previous experience is a plus but not required.
The predicted salary is between 15.3 - 18.7 $ per hour.
We are looking for two friendly, reliable and enthusiastic junior team members to join our team at Redlands Specialist Centre in part-time Medical Receptionist roles. These positions are ideal for someone looking to gain experience in medical administration and reception while working in a supportive and professional healthcare environment.
Each position will be 2–4 days per week, with Fridays required. The remaining days are flexible and can be arranged around your availability.
About the Role
You will be an important part of our front-of-house team, helping patients, clinicians and staff have a smooth and positive experience. Your duties will include:
- Working on reception, assisting patients and clinicians
- Providing a friendly and professional experience for patients over the phone and in person
- Liaising with clinicians and administration staff to coordinate appointments and patient flow
- General administrative and reception duties
- Answering incoming calls and assisting patients with enquiries
- Coordinating bookings for lung function tests, sleep studies and specialist appointments
- Providing additional support during busy periods and staff leave
- Learning and assisting with other areas of the business as your skills develop
What We’re Looking For
We are looking for someone who is:
- Friendly, approachable and professional
- Reliable and punctual, with a strong work ethic
- Confident speaking with patients and answering the phone
- Well organised and able to multitask
- Comfortable learning new computer and booking systems
- Calm and professional when dealing with busy periods
- Patient-focused and genuinely enjoys helping people
- Keen to learn and develop their skills in medical administration
Previous medical reception or administration experience is preferred but not essential — we are happy to train the right junior applicants. Knowledge of Medicare, health funds and medical administration processes is an advantage, but can be learned on the job.
Hours
Fridays are required. Other working days are flexible and can be discussed based on availability. Standard hours are approximately 9:00am–5:00pm, or 10.00am – 6.00pm.
Why Join Us?
- Supportive and friendly team environment
- Great opportunity to gain experience in the medical industry
- Training and support provided
- Opportunity to learn different areas of the business
- Potential to increase your skills and responsibilities over time
If you are friendly, dependable and looking for a part-time opportunity where you can learn and grow, we would love to hear from you.
Medical Receptionist in Cleveland employer: seek.com.au
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