At a Glance
- Tasks: Lead our reception team and manage clinic operations for an outstanding patient experience.
- Company: Cutis Dermatology, a leading plastic surgery and dermatology clinic in Brisbane.
- Benefits: Competitive salary of $85,000 - $90,000 plus superannuation and full-time employment.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Diploma or higher in business or health, with relevant experience preferred.
The predicted salary is between 85000 - 90000 $ per year.
Cutis Dermatology is a specialist plastic surgery, dermatology and laser clinic in Brisbane, operating since 1994.
We offer plastic, reconstructive and aesthetic surgery, breast and hand surgery, skin cancer treatment, medical and cosmetic dermatology, and FUE hair transplant services.
It also has one of the largest laser portfolios in the Southern Hemisphere, with over 35 devices.
We are seeking an Office Manager to handle the front office aspects of our clinic.
The Opportunity
We are seeking a skilled Office Manager to organise and control the administrative functions and resources of our busy clinic office.
You will lead our reception and administrative team to support efficient clinic operations and deliver an outstanding patient experience.
Responsibilities
- Manage, plan and review of front office and administrative services, and set service standards for phone response, booking accuracy and correspondence turnaround.
- Maintain office systems and procedures, including appointment scheduling, patient registration, recalls, referral intake and filing.
- Allocate work to and monitor the performance of reception and administrative staff, and manage their rosters within limits as set by Clinic owners.
- Manage administrative and patient records, including referrals, results and correspondence.
- Oversee patient invoicing, receipting, end-of-day banking reconciliation and follow-up of outstanding accounts, and process supplier invoices for approval.
- Generate routine reports, such as daily takings and appointment and cancellation reports.
- Order and maintain office supplies, printed materials, arrange servicing of phones, printers, computers and EFTPOS.
- Follow clinic privacy, records and workplace health and safety procedures.
Qualifications and Skills
- Diploma or higher in business, health or other relevant field.
- Proven experience ideally in a medical, surgical, dermatology or aesthetic setting.
- Strong communication skills and a polished, patient-first manner.
- Well organised, with the ability to prioritise and work independently in a fast-moving clinic.
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Office Manager in Brisbane employer: seek.com.au
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