Join a leading team of Specialist Physicians providing exceptional patient care.
About Us
We are a group of respected specialist medical practitioners offering expert care. Our practice is committed to delivering high-quality, personalised care in a professional and supportive environment.
We are currently seeking an additional Medical Receptionist / Administration Officer to join our expanding team.
About the Role
Reporting directly to the Practice Manager, you will play a crucial front-line role in ensuring the smooth and efficient day-to-day running of the clinic. You will be the first point of contact for patients, providing excellent service and professional administrative support to our team of specialists. In addition, you will be responsible for ensuring accurate and timely billing, contributing to the financial efficiency and integrity of the practice. This role is ideal for someone seeking a long-term opportunity within a supportive and expanding company, with the opportunity to take on increased responsibilities over time.
Key Responsibilities
- Greet and assist patients in a warm, professional manner
- Manage appointment scheduling and coordinate patient flow
- Handle phone enquiries, referrals, and specialist correspondence
- Maintain patient records and ensure confidentiality at all times
- Liaise with GPs, hospitals, and other health providers
- Perform accurate data entry for billing and patient records
- Prepare and submit hospital inpatient billing claims in a timely manner
- Process Medicare, private, and health fund billings
- Provide administrative support as directed by the Practice Manager
What We’re Looking For
- Prior experience in a medical receptionist or administration role (specialist setting preferred) will be well regarded
- Strong computer skills, including experience with medical software (e.g., Genie, C2C, Xestro)
- Excellent communication and interpersonal skills
- Attention to detail and ability to multitask
- Knowledge of Medicare and Health Fund billing processes
- A mature, professional, team-oriented, and proactive approach
- A reliable team player who works effectively both independently and collaboratively, demonstrates initiative, and ensures all tasks are completed with attention to detail
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Medical Administration in Brisbane employer: seek.com.au
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