Ping Identity is seeking a Support Account Manager to manage high-touch engagements with premier client accounts. You will monitor health, organize case reviews, educate customers on best practices, and ensure SLAs are met while coordinating with engineers.
A strong background in incident, problem, and change management is essential, along with excellent communication and the ability to translate complex tech issues for diverse audiences.
Contact Details:
SecuredTouch (acquired by Ping Identity) Recruitment Team
