At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in a vibrant retail environment.
- Company: Join Securecorp, a leading security provider committed to inclusivity and professional growth.
- Benefits: Enjoy competitive pay, flexible shifts, free parking, and access to wellness programs.
- Other info: Great opportunities for career progression and ongoing training in a supportive team.
- Why this job: Build your security skills and gain Control Room experience in a dynamic setting.
- Qualifications: Must have a current Victorian Security Licence with Control Room endorsement and First Aid certification.
The predicted salary is between 49500 - 60500 $ per year.
Brief Description
About the Role
Securecorp is currently seeking experienced and professional Full-Time and Casual Security Officers to join our team at the iconic Southgate Retail Precinct in Melbourne’s CBD.
This is an excellent opportunity to build your security experience and develop skills in Control Room operations.
You will work across the precinct, providing a professional security presence and exceptional customer service while maintaining a safe and secure environment.
Full-Time positions operate on a rotating roster of 2 weeks days and 2 weeks nights, including weekends and public holidays.
Casual positions offer flexible shifts across days and nights.
A current Control Room licence/endorsement is essential to undertake Control Room duties as required.
Benefits
At Securecorp, we recognise that our people are our greatest asset. When you join our team, you'll enjoy:
- SSIA L2 - 4 pay rates + super.
- Free onsite parking.
- Permanent full-time employment with rotating roster of 2 weeks days, 2 weeks nights.
- Casual positions offer flexible shifts across days and nights.
- Be recognised for your contributions through employee reward and recognition programs.
- Ongoing training, professional development, and internal career progression opportunities.
- Access our Employee Assistance Program and wellbeing platform, including free health checks and exclusive discounts with leading retailers and brands such as Apple, Fitness First, Hello Fresh, and Booking. com.
- Enhance your skills through online professional and personal development programs.
Key Responsibilities
- As part of the Southgate Security Team, your responsibilities may include:
- Providing a professional and highly visible security presence throughout the site.
- Delivering exceptional customer service to tenants, retailers, contractors, and members of the public.
- Conducting routine patrols of the precinct and surrounding areas.
- Monitoring CCTV, alarms, access control systems, and other security technology.
- Responding promptly to incidents, emergencies, alarms, and customer enquiries.
- Managing access control and enforcing site procedures.
- Completing accurate incident reports and maintaining detailed records.
- Identifying potential risks and taking appropriate action to maintain a safe environment.
- Assisting with Control Room operations, including CCTV monitoring, alarm response, communications, and coordination of security activities.
Skills & Experience
To be successful in this role, you will have
- A current Victorian Security Licence with Control Room endorsement.
- Current First Aid and CPR certification.
- Previous experience in the security industry, preferably within a retail or commercial environment.
- Previous Control Room experience will be highly regarded.
- Strong written and verbal communication skills.
- Excellent customer service and interpersonal skills.
- The ability to remain calm and make sound decisions under pressure.
- A professional approach to conflict resolution and incident management.
- Strong attention to detail and the ability to effectively monitor and respond to incidents.
- The ability to work independently as well as collaboratively within a team.
- A professional presentation and a strong commitment to safety and security.
About The Company
We are committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to succeed.
We welcome applications from Aboriginal and Torres Strait Islander peoples, veterans, people of all ages, genders, abilities, sexual orientations, and cultural backgrounds.
If you're looking to build a rewarding career as a Security Officer while developing your Control Room experience with one of Australia's leading security providers, we'd love to hear from you.
- Securecorp Protective Services Pty Ltd
- Private Security Business Licence: 805-434-70S
- #J-18808-Ljbffr
Retail Security Officer in Melbourne employer: Securecorp
At Securecorp, we are committed to fostering a supportive and dynamic work environment that prioritises employee growth and wellbeing. As a Security Site Supervisor in Melbourne's Northern Suburbs, you will benefit from our strong focus on professional development, including opportunities for further education and career progression, while being part of a diverse team dedicated to making a meaningful impact in the community. With a culture that values integrity, collaboration, and recognition, Securecorp stands out as an excellent employer for those seeking a rewarding career in security services.
