At a Glance
- Tasks: Lead and mentor a high-performing IT support team while ensuring top-notch service delivery.
- Company: Join Searchability, a dynamic company focused on IT support excellence.
- Benefits: Enjoy hybrid work, leadership growth opportunities, and a supportive team culture.
- Other info: Great opportunity for career advancement in a fast-paced environment.
- Why this job: Make a real impact by driving process improvements and enhancing customer satisfaction.
- Qualifications: Experience in IT support and strong leadership skills are essential.
The predicted salary is between 59400 - 72600 $ per year.
Searchability is seeking an L1 Helpdesk Team Leader in Adelaide, SA, to take ownership of a high-performing frontline IT support team.
You will lead, mentor and develop technicians while ensuring high-quality service delivery and adherence to SLAs.
This role offers hybrid working, a clear path to leadership growth, and the chance to drive process improvements, coaching, and KPI-driven performance with a customer-focused culture.
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Hybrid Help Desk Team Lead in Adelaide employer: Searchability
Join a leading performance marketing agency in Sydney that champions creativity and strategy, offering a dynamic hybrid work environment. With a strong focus on employee growth and collaboration, we empower our team to drive impactful campaigns for top Australian brands while enjoying the benefits of a supportive culture that values innovation and measurable results.
