Scotts Automotive Group, North Shore Honda , Artarmon NSW currently holds an opportunity for a driven and enthusiastic Automotive Service Advisor to join the service team.
Reporting to the aftersales manager, the successful candidate is expected to uphold high ethical standards as well as strong customer service skill. This is a perfect opportunity for an experienced Service Advisor who is looking for new challenges or a position where you can grow.
You will receive:
In house training and support
Competitive remunerationpackage reflecting experience
We are a growing and expanding company, so future career advancement into Management is a real possibility
The right candidate will have:
Experience in a similar role within a retail automotive service department
Friendly & positive personality
Professional appearance
Patience and understanding, the ability to show empathy
A current NSW drivers license is a must
Willing to go above and beyond to exceed customer expectations
Strong time management and organizational skills
The ability to follow process to achieve a reliable outcome
Administrative and computer skills
Have the right to work in Australia with residency entitlement
As your training progresses your day will consist of:
Taking customer enquiries and service bookings
Greeting customers as part of our driveway check-in service
Determining the customers needs and communicating these to the workshop, to fix it right the first time and deliver the vehicle on time
Advising customers on the progress of their vehicle during the day
Selling any additional work identified by the workshop
Prepare and cost invoices along with processing payments
Following up lost opportunities
Our Service Department is open from 7.30am - 5.00pm, Monday - Friday.
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Automotive Service Advisor - North Shore Honda , Artarmon in Sydney employer: Scotts Motor Group
Scotts Group is an exceptional employer located in Alexandria, NSW, offering a dynamic work environment where collaboration and innovation thrive. As an Automotive Warranty Claims Specialist, you'll benefit from a supportive culture that prioritises employee growth and development, alongside competitive remuneration and immediate start opportunities. Join a team that values your expertise and fosters a rewarding career in the automotive industry.
