We are seeking a friendly, organised and proactive Casual Junior Receptionist to join our busy physiotherapy clinic in North Lakes. This role is the first point of contact for our patients and plays a key part in ensuring the smooth day-to-day running of the clinic.
If you enjoy working in a healthcare environment, providing exceptional customer service, and being part of a supportive team, we would love to hear from you.
Key Responsibilities
- Welcoming patients and creating a warm, professional first impression
- Managing incoming calls, emails and appointment bookings
- Coordinating physiotherapist, Exercise Physiology, Exercise Science and Remedial Massage schedules and managing cancellations/rescheduling
- Processing payments, Medicare/EFTPOS/HICAPS/WorkCover/DVA transactions
- Maintaining accurate patient records and confidentiality
- General administrative duties including scanning, filing and data entry
- Supporting the clinical team with day-to-day operations
- Maintaining a clean, organised and professional reception area
About You
- Previous allied health/medical reception experience ideal but not required.
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Microsoft Office Suite experience essential and Zanda experience highly regarded!
- Ability to multitask in a fast-paced environment
- Professional presentation and positive attitude
- Reliable and punctual
What We Offer
- Casual Hours - current shifts are 11 am to 7:30 pm Mon, Tues & Thursday - ideal for uni students. Flexibility with semester changes between staff
- Supportive and friendly team environment
- Opportunity to work in a growing allied health clinic
- On-the-job training provided
Junior Receptionist - Allied Health in North Lakes employer: Scope
At Scope, we pride ourselves on being an exceptional employer dedicated to creating meaningful opportunities for people with disabilities. Our collaborative and supportive work culture fosters employee growth through involvement in transformative initiatives, while our flexible working arrangements and generous benefits, including salary packaging and discounts at over 500 retailers, ensure a rewarding experience for all team members. Join us in making a positive impact in the community from our conveniently located Hawthorn office, where you can thrive both personally and professionally.
