Project Quality Leader in Ryde

The Project Quality Leader (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across projects and throughout their lifecycle. The PQL will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations.

Scope & Environment

The PQL reports directly to the Solution Center Leader (or to Solution Center management member) and dotted line to 1SOL Customer Satisfaction & Quality.

Main interactions

• Internal: 1SOL business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO
• External: Customers, OG suppliers

What will you do?

Project Selling

• Review quality requirements, identify quality risks and define appropriate mitigation plans
• Assess quality assurance and quality control requirements and detection of deviations
• Support TMs on estimating the resources (hours + costs) needed for the project quality
• Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents required by the customer.
• Review quality tender specifications and supplier (internal and external) qualification

Project Execution

• Participate in the tender & project kick-off, as well as to the REL governance when quality necessary
• Coordinate creation, completion and approval of quality documentation
• Monitor performance metrics to track quality performance throughout the project lifecycle
• Conduct internal and supplier (internal and external) assessments, inspections and audits to assess compliance with project quality standards
• Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them
• Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customers
• Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directive
• Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures
• Lead customer interviews during project execution, collect regularly customer feedback & build action plan to ensure customer satisfaction

Transversal responsibilities

• Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality
• Lead or contribute to customer interviews to collect and analyze feedback
• Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience
• Contribute to developing, implementing and improving quality assurance and quality control processes
• Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain
• Plan and lead quality training and awareness program for project teams
• Participate in the Quality community (PQL, QMS, etc.) (events, training, etc.)

What Qualifications Will Make You Successful

Education

• Masters Degree (or equivalent)

Experience

• 5 to 10 years’ professional experience in quality management roles and customer experience
• Experience in Leadership and team management
• Experience in quality management on Software development projects (good to have)

Technical And Functional Skills

• Expertise in QMS, quality control & assurance principles and methodologies (Root cause Analysis, Fishbone, 8D etc.) and proficiency in quality management tools and software
• Expertise in risk management, customer relationship and project management and auditing
• Expertise in management of customer project financial (project P&L) and project execution quality fundamentals (change, supplier, contractor and requirement management) – good to have
• General technical knowledge in engineering and manufacturing

Certifications

• Green Belt or Black Belt certification – good to have
• Quality Management (e.g. ISO standards) – good to have

Softskills

• Excellent communication and negotiation skills and capability to obtain buy-in
• Demonstrate leadership and collaboration abilities in multiple business, complex cross functional and multicultural environment
• Analytical and problem-solving skills to identify quality issues and implement corrective actions.
• Leadership and conflict management abilities to guide and motivate project teams towards achieving high quality project.
• High attention to detail to ensure thorough quality assessments and documentation
• Demonstrate proactive approach to continuous improvement and adherence to quality standards
• Ability to execute on challenging time constraints, prioritise, and manage indirect resources in a matrix organisation

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you.

Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitisation. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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