At a Glance
- Tasks: Lead a dynamic sales team and drive customer relationships in the service sector.
- Company: Join Schindler, a global leader in elevators and mobility solutions.
- Benefits: Competitive salary, commission structure, vehicle allowance, and professional development.
- Other info: Diverse and inclusive workplace with opportunities for career progression.
- Why this job: Make an impact by managing key customer portfolios and driving growth.
- Qualifications: Proven sales leadership experience and strong relationship management skills.
The predicted salary is between 90000 - 110000 $ per year.
At Schindler, we are one of the world's leading providers of elevators, escalators, and mobility solutions. We pride ourselves on building long-term customer partnerships, delivering exceptional service, and creating opportunities for our people to grow and succeed. We are currently seeking an experienced Service Sales Manager to lead our Queensland Service Sales team and drive growth across our service portfolio. This role offers the opportunity to lead a team focused on customer retention, contract renewals, account growth, and new business development while working for a recognised global industry leader.
About the Role
As the Service Sales Manager, you will be responsible for the overall performance of the Queensland service sales portfolio. You will lead a team of Service Sales Consultants, develop key customer relationships, and implement strategies that drive contract retention, recurring revenue growth, customer satisfaction, and market expansion. This is a highly visible leadership role that combines people leadership, customer engagement, and commercial accountability.
Key Responsibilities
- Lead, coach, and develop a high-performing Service Sales team.
- Drive customer retention and service contract renewals.
- Grow recurring revenue through account management and portfolio expansion.
- Develop strategic relationships with building owners, facility managers, strata managers, consultants, and key stakeholders.
- Identify new service sales opportunities and market growth initiatives.
- Support tender submissions, contract negotiations, and commercial proposals.
- Monitor sales performance, pipeline activity, forecasting, and budgeting.
- Partner closely with operational teams to deliver positive customer outcomes and service excellence.
- Champion a customer-focused culture across the business.
About You
We are looking for a commercially minded sales leader who understands the importance of relationship management and long-term customer partnerships. You will bring:
- Proven experience leading a sales, account management, customer success, or business development team.
- Strong experience managing service contracts, recurring revenue, or portfolio-based sales.
- Demonstrated success driving customer retention and growth.
- Exceptional stakeholder engagement and relationship-building skills.
- Strong coaching and leadership capability.
- Commercially astute with strong negotiation and influencing skills.
- Experience in facilities management, building services, lifts, fire, HVAC, commercial property, maintenance services, engineering, or a related industry would be highly regarded.
What's in it for You?
- Competitive base salary + 12% Superannuation + Commission Structure + Vehicle Allowance
- Supportive and collaborative leadership team
- Further education funding support
- Professional development and career progression opportunities
- Access to company partner discounts
- Free onsite parking
- Birthday leave
- Eagle Farm office location
- Opportunity to join a global industry leader with a strong promotion-from-within culture
Why Join Schindler?
This is an opportunity to lead an established team, manage a significant customer portfolio, and play a key role in the continued growth of the Queensland business. If you are passionate about customer relationships, developing people, and driving commercial outcomes, we would love to hear from you. We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply.
Service Sales Manager in Brisbane employer: Schindler Lifts Australia
At Schindler, we pride ourselves on fostering a vibrant work culture that prioritises employee development and job stability. As a Sales and Marketing Manager in Alexandria, you'll not only enjoy competitive remuneration and benefits but also have the chance to grow within a leading global organisation that values diversity and inclusion. With opportunities for personal and professional growth, along with a supportive team environment, Schindler is an excellent employer for those seeking meaningful and rewarding careers.
