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At Schindler, we are one of the world's leading providers of elevators, escalators, and mobility solutions. We pride ourselves on building long-term customer partnerships, delivering exceptional service, and creating opportunities for our people to grow and succeed.
We are currently seeking an experienced Service Sales Manager to lead our Queensland Service Sales team and drive growth across our service portfolio.
This role offers the opportunity to lead a team focused on customer retention, contract renewals, account growth, and new business development while working for a recognised global industry leader.
About the Role
As the Service Sales Manager, you will be responsible for the overall performance of the Queensland service sales portfolio.
You will lead a team of Service Sales Consultants, develop key customer relationships, and implement strategies that drive contract retention, recurring revenue growth, customer satisfaction, and market expansion.
This is a highly visible leadership role that combines people leadership, customer engagement, and commercial accountability.
Key Responsibilities
- Lead, coach, and develop a high-performing Service Sales team.
- Drive customer retention and service contract renewals.
- Grow recurring revenue through account management and portfolio expansion.
- Develop strategic relationships with building owners, facility managers, strata managers, consultants, and key stakeholders.
- Identify new service sales opportunities and market growth initiatives.
- Support tender submissions, contract negotiations, and commercial proposals.
- Monitor sales performance, pipeline activity, forecasting, and budgeting.
- Partner closely with operational teams to deliver positive customer outcomes and service excellence.
- Champion a customer-focused culture across the business.
About You
We are looking for a commercially minded sales leader who understands the importance of relationship management and long-term customer partnerships.
You will bring:
- Proven experience leading a sales, account management, customer success, or business development team.
- Strong experience managing service contracts, recurring revenue, or portfolio-based sales.
- Demonstrated success driving customer retention and growth.
- Exceptional stakeholder engagement and relationship-building skills.
- Strong coaching and leadership capability.
- Commercially astute with strong negotiation and influencing skills.
- Experience in facilities management, building services, lifts, fire, HVAC, commercial property, maintenance services, engineering, or a related industry would be highly regarded.
What's in it for You?
- Competitive base salary + 12% Superannuation + Commission Structure + Vehicle Allowance
- Supportive and collaborative leadership team
- Further education funding support
- Professional development and career progression opportunities
- Access to company partner discounts
- Free onsite parking
- Birthday leave
- Eagle Farm office location
- Opportunity to join a global industry leader with a strong promotion-from-within culture
Why Join Schindler?
This is an opportunity to lead an established team, manage a significant customer portfolio, and play a key role in the continued growth of the Queensland business.
If you are passionate about customer relationships, developing people, and driving commercial outcomes, we would love to hear from you.
Apply now and become part of a global organisation committed to service excellence, innovation, and long-term career development.
If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, please visit our Career site and complete our online application form. If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.
We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.
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Machinery & Automation 1,001-5,000 employees
Yesterday we carried 2 billion people vertically, horizontally and diagonally using Schindler elevators, escalators and moving walks. Today we will do it all over again.
Operating in every capital city and most regional centres, Schindler Lifts Australia Pty Ltd is the Australian arm of the global Schindler group.
In Australia we employ over 1200 people in various capacities including some 70 Apprentices in our leading Apprentice Training program.
Founded in 1874 in Lucerne, Switzerland by precision engineer Robert Schindler the group is listed on the Swiss stock exchange and is chaired by Mr Alfred N Schindler.
Source: This is an extract from the company's own website.
Yesterday we carried 2 billion people vertically, horizontally and diagonally using Schindler elevators, escalators and moving walks. Today we will do it all over again.
Operating in every capital city and most regional centres, Schindler Lifts Australia Pty Ltd is the Australian arm of the global Schindler group.
In Australia we employ over 1200 people in various capacities including some 70 Apprentices in our leading Apprentice Training program.
Founded in 1874 in Lucerne, Switzerland by precision engineer Robert Schindler the group is listed on the Swiss stock exchange and is chaired by Mr Alfred N Schindler.
Source: This is an extract from the company's own website.
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Service Sales Leader: Grow Recurring Revenue & Relationships in Brisbane employer: Schindler Lifts Australia
At Schindler, we pride ourselves on fostering a vibrant work culture that prioritises employee development and job stability. As a Sales and Marketing Manager in Alexandria, you'll not only enjoy competitive remuneration and benefits but also have the chance to grow within a leading global organisation that values diversity and inclusion. With opportunities for personal and professional growth, along with a supportive team environment, Schindler is an excellent employer for those seeking meaningful and rewarding careers.
