Support Consultant

Support Consultant

Full-Time 49500 - 60500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Engage with entrepreneurs, support their deals, and improve our platform.
  • Company: Join a dynamic startup in South Melbourne with a growing community.
  • Benefits: Flexible work-from-home options and full-time hours.
  • Other info: Great opportunity for personal growth in a vibrant startup environment.
  • Why this job: Make a real impact while connecting with ambitious business owners.
  • Qualifications: Strong communication skills and experience with CRM tools.

The predicted salary is between 49500 - 60500 $ per year.

South Melbourne | Flexible WFH | Full-time

Help entrepreneurs turn opportunities into action.

Scaling is a growing platform connecting entrepreneurs and business owners with opportunities across partnerships, referrals, capital raises, equity and more.

With 14,000+ users, we’re ready for our next stage of growth and we’re looking for a people-focused Community Support Consultant to help make it happen.

  • Connect with ambitious entrepreneurs – Build relationships with a growing business community.
  • Make a real impact – Help members activate, engage and progress their deals.
  • Be part of something growing – Join a startup with plenty of room to make your mark.
  • South Melbourne | Flexible WFH | Full-time

Help entrepreneurs turn opportunities into action.

Scaling is a growing platform connecting entrepreneurs and business owners with opportunities across partnerships, referrals, capital raises, equity and more.

With 14,000+ users, we’re ready for our next stage of growth and we’re looking for a people-focused Community Support Consultant to help make it happen.

Why join us?

  • Connect with ambitious entrepreneurs – Build relationships with a growing business community.
  • Make a real impact – Help members activate, engage and progress their deals.
  • Be part of something growing – Join a startup with plenty of room to make your mark.
  • What You’ll Do
  • Proactively call and engage inactive and new members.
  • Follow up with members and help progress live deals.
  • Respond to support queries and member questions.
  • Keep CRM records and follow-ups organised.
  • Capture feedback to help improve the Scaling platform.
  • What We’re Looking For

You’re a natural communicator who enjoys helping people, is comfortable picking up the phone and takes initiative.

You’re organised, resilient, detail-oriented and confident using CRM tools such as Hub Spot.

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Support Consultant employer: scaling | grow together

Scaling is an exceptional employer that fosters a vibrant work culture in South Melbourne, offering flexible work-from-home options and the chance to connect with a dynamic community of entrepreneurs. As a Support Consultant, you'll not only make a tangible impact by helping members progress their deals but also enjoy ample opportunities for personal and professional growth within a rapidly expanding startup environment. Join us to be part of something meaningful and rewarding, where your contributions truly matter.

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Contact Details:

scaling | grow together Recruitment Team

We think you need these skills to ace Support Consultant

Communication Skills
Relationship Building
Initiative
Organisational Skills
Attention to Detail
Resilience
CRM Tools Proficiency