At a Glance
- Tasks: Support and optimise data centre infrastructure while tackling exciting technical challenges.
- Company: Join a leading tech firm focused on innovation and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Dynamic work environment with plenty of room for career advancement.
- Why this job: Be at the forefront of technology and make a real difference in data management.
- Qualifications: Experience in data centre operations and a passion for tech troubleshooting.
The predicted salary is between 67500 - 82500 $ per year.
Role Overview
Support, maintain, and optimise data center infrastructure across hardware, networking, cabling, monitoring, and incident response. Duties scale by level (L1โL3) based on technical depth and ownership.
Core Responsibilities
- L1 โ Operations & HandsโOn Support
- Perform rack/stack, hardware swaps, and physical installs
- Complete cabling, patching, labelling, and basic troubleshooting
- Run health checks, monitoring alerts, and ticket triage
- Escort vendors and follow standard operating procedures
- L2 โ Technical Troubleshooting & Maintenance
- Diagnose and resolve server, storage, and network issues
- Perform firmware updates, configuration changes, and system maintenance
- Support incident response, root cause analysis, and escalations
- Maintain asset records, capacity data, and documentation
- L3 โ Advanced Engineering & Escalations
- Lead complex troubleshooting across compute, storage, network, and virtualization
- Optimise performance, capacity, and reliability of DC systems
- Drive automation, process improvement, and infrastructure upgrades
- Collaborate with architecture teams on design and implementation
Skills & Experience
- Experience in data center operations (L1โL3 depending on level)
- Strong understanding of servers, storage, networking, virtualization, cabling standards
- Ability to work in controlled environments and follow strict change processes
- Certifications (nice to have): CCNA/CCNP, Server+, Network+, ITIL, VMware, Azure/AWS
Data Center Engineer employer: ScaleUp Technologies
Join a leading technology firm in Australia that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact cutting-edge projects. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, ensuring you stay at the forefront of the industry. Enjoy a supportive environment that fosters teamwork and creativity, making it an excellent place for skilled professionals looking to advance their careers in data center operations.