SBS in Sydney is seeking a Service Desk Analyst to join the Service Desk team, delivering frontline IT support for SBS staff across PC and Mac, with a focus on clear communication and efficient issue resolution.
You will operate in a 24/7 environment on a rotating roster (Mon–Fri 8am–8pm) and participate in after-hours on-call support. This is not an entry-level role and requires previous technical experience in IT support and familiarity with ITIL practices.
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IT Service Desk Analyst: Frontline Support Pro in Sydney employer: SBS
SBS is an exceptional employer that champions diversity and inclusion, making it a welcoming workplace for individuals from all backgrounds. With a strong focus on employee engagement, 90% of our staff take pride in being part of SBS, where we offer comprehensive benefits, flexible work arrangements, and ample opportunities for professional growth. Join us in shaping the future of media while enjoying a collaborative and innovative culture that values your unique contributions.
