At a Glance
- Tasks: Lead a passionate team in delivering impactful community services and support at-risk individuals.
- Company: A purpose-driven community services organisation making a real difference in people's lives.
- Benefits: Enjoy paid exercise breaks, health reimbursements, and ongoing professional development opportunities.
- Other info: Encourages applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples.
- Why this job: Join a values-led culture focused on collaboration and continuous improvement for community impact.
- Qualifications: Proven leadership experience and strong communication skills in a service-based environment.
The predicted salary is between 115000 - 115000 $ per year.
This not for profit organisation is a well-established and purpose-driven community service provider operating across the region. Working in partnership with government, local services and community stakeholders, they deliver high-quality services that support at risk individuals and families.
Known for its values-led culture, collaborative leadership and focus on continuous improvement, the organisation combines commercial discipline with genuine social impact. Team members are driven by a shared commitment to strengthening communities and creating positive outcomes that make a real difference.
The Role
- Lead and support a multidisciplinary team
- Oversee daily service delivery to ensure quality, compliance and positive client outcomes
- Provide supervision, performance management and professional development to staff
- Manage stakeholder relationships, complaints and operational risk
- Monitor budgets, reporting and regulatory requirements
- Contribute to continuous improvement and service development initiatives
The Benefits
- Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours
- Health & wellbeing reimbursements. Claim up to $450 a year back for any health & wellbeing related expenses
- Employee Assistance Program providing independent, free, confidential support for you and members of your family
- Option to purchase additional leave
- Ongoing training and professional development opportunities (including access to financial support and study)
Pay & Conditions
In return for your dedication, experience and professionalism, you will receive:
- An attractive base salary of $115,000 + super (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 6)
- 12% Superannuation
- 17.5% Annual Leave loading
- The ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
About You
To be successful in this role you will have the following:
- Relevant qualifications or experience in leadership or management
- Experience leading, coaching and mentoring a team in a service-based environment
- Ability to work under pressure, meet deadlines and be adaptable
- Ability to contribute to service development and improvements
- Highly developed customer service and problem-solving skills
- Highly developed communication, negotiation and advocacy skills
- The ability to influence culture, role model organisational values and engage a team to achieve outcomes
- Highly developed organisational and time management skills
- Well-developed IT and administrative skills
- Current Drivers Licence
- Experience within the social services or community sectors will be highly regarded
The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation. Aboriginal and Torres Strait Islander peoples and people of culturally diverse backgrounds are encouraged to apply.
Team Leader, Client Services in Wangaratta employer: Sawyer Sourcing
As a prominent community services organisation based in Wangaratta, we pride ourselves on being an excellent employer that champions a values-led culture and collaborative leadership. Our commitment to employee wellbeing is reflected in our unique benefits, such as paid exercise breaks and health reimbursements, alongside ongoing professional development opportunities that empower our team members to grow and thrive. Join us in making a meaningful impact in the community while enjoying a supportive work environment that values your contributions.
