At a Glance
- Tasks: Lead a luxury store team, drive sales, and create unforgettable client experiences.
- Company: Join Sarah & Sebastian, a pioneering fine jewellery studio in Sydney.
- Benefits: Enjoy a generous salary, product allowance, and 50% staff discount.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a brand committed to sustainability and ocean conservation.
- Qualifications: 5+ years in retail management with a passion for luxury and client service.
The predicted salary is between 16.2 - 19.8 $ per hour.
We are seeking an experienced Store Manager to lead our team in our flagship store, The Strand Arcade, Sydney. As a Store Manager at Sarah & Sebastian, you will play a pivotal role in leading and overseeing all aspects of the store, ensuring an exceptional luxury experience for our clients. You will be responsible for driving sales, managing a high-performing team, and maintaining operational excellence.
WHAT YOU WILL DO
- Leadership and Team Management: Lead, mentor, and develop the store team to achieve sales goals and deliver outstanding client service. Foster a positive and collaborative work environment.
- Client Experience: Cultivate a culture of clientelling, ensuring that every client receives a personalised and memorable luxury experience. Manage client relationships and resolve escalations effectively.
- Sales and Business Development: Drive sales and profitability by implementing effective strategies, analyzing performance, and maximising business opportunities.
- Operational Excellence: Oversee all store operations, including visual merchandising, inventory management, compliance, and adherence to company procedures.
- Strategic Planning: Contribute to the development and execution of store strategies to achieve business objectives and enhance the brand's presence.
ABOUT YOU
- The successful candidate will be an experienced and results-driven retail leader with a passion for luxury and client service.
- 5+ years of retail management experience, with a proven track record of success in a senior or flagship store management role, ideally in jewellery.
- Exceptional leadership, communication, and interpersonal skills.
- Strong business acumen, analytical skills, and a strategic mindset.
- A passion for developing and motivating teams.
- Ability to work a Tuesday to Saturday roster.
Aligned with our brand's core values:
- MAKING WAVES: Push boundaries, challenge the norm, and innovate.
- ACT WITH PRECISION: Deliver with attention to detail and consistency.
- INSPIRE COMMUNITY: Lead with collaboration, inclusivity, and shared success.
- PROTECT WHAT IS PRECIOUS: Be an advocate for sustainability and ocean conservation.
WHAT YOU WILL RECEIVE
- Generous salary package, product allowance, incentives and 50% staff discount.
- A complimentary SOLDERED bracelet.
- 2 consecutive days off - Sunday & Monday.
- Comprehensive Employee Assistance Program.
- The opportunity to make a significant impact on a brand that values sustainability and ocean conservation.
ABOUT US
Established in 2012, SARAH & SEBASTIAN is a conceptual fine jewellery studio, crafting new natural icons, engineered to inspire. Founded by designers Sarah Munro and Robert Sebastian Grynkofki, our studio is reimagining the world of fine jewellery—where exquisite artistry meets an elevated edge. Our architecturally designed stores across Australia exist as an immersive window inside the brand. Where we offer luxury services including Ear Alchemy Piercing, Soldered Permanent Jewellery and Fine Jewellery Consultations for engagement and wedding bands. With an innate connection to our precious Australian landscape and ocean, we are committed to preserving its rare beauty for the future through local manufacturing, conscious production and philanthropic initiatives. Join Sarah & Sebastian and play a key role in our exciting journey. Apply with your resume and cover letter outlining your relevant experience. Only successful candidates will be contacted.
Store Manager employer: Sarah & Sebastian
At Sarah & Sebastian, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Store Manager in our flagship store at The Strand Arcade, Sydney, you will enjoy a generous salary package, comprehensive employee benefits, and the opportunity to make a meaningful impact in a brand committed to sustainability and ocean conservation. Join us to lead a passionate team and elevate the luxury client experience while enjoying professional growth in a vibrant retail environment.
