Technical Support Engineer - UX Fortune 500 cloud based blue chip organization 12 months contract opportunity - with a high potential to go permanent Offering: $470/day including super Location: Sydney CBD - Hybrid work Arrangements
About the role
The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow platform partners and customers. This includes developing subject matter expertise within the customer support department and collaborating with other team members in the various technologies.
Responsibilities
- Demonstrated ability to troubleshoot the most difficult technical issues
- Demonstrated creative problem-solving approach and strong analytical skills
- Must be proficient with analyzing log files and standard debugging concept
- Strong experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML
- Strong experience with JavaScript, AngularJS and Jelly
- Strong experience working in Java or similar backend programming language
- Experience and understanding of Object-Oriented Design
- Experience with relational databases such as MySQL, Oracle
- Working knowledge of the components in a web applications stack
Nice to have
- Familiarity with Linux, UNIX or other OS
- Excellent client/ customer management skills
- Excellent written and verbal communication skills in English - with the ability to clearly articulate solutions to complex technical problems
- Ability to work with high-value customer administrators and developers
Education & Qualifications
Bachelor's or higher in Computer Information Systems or equivalent experience in a related field.
Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.
About the Employer
At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.
Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.
#J-18808-Ljbffr
Technical Support Engineer – UX – 2025 in Sydney employer: Salt
Join a dynamic Managed Services Provider that prioritises innovation and collaboration, offering a supportive work culture where your expertise in Microsoft Azure and cloud solutions will be valued. With a strong focus on employee growth, you'll have access to ongoing training and certification opportunities, allowing you to advance towards roles in Solution Architecture and Technical Leadership while working on impactful projects that transform customer IT environments. Located in a vibrant area, this role not only provides meaningful work but also fosters a community of like-minded professionals dedicated to excellence in technology.
