Product Operations Lead

Product Operations Lead

Full-Time 75600 - 92400 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead operations for card products and manage key payment partnerships.
  • Company: Join a leading payments technology company transforming financial services.
  • Benefits: Competitive salary, career growth, and the chance to shape payment strategies.
  • Other info: Dynamic role with opportunities to innovate in the payments ecosystem.
  • Why this job: Be the go-to expert in cards and payments while making a real impact.
  • Qualifications: Experience in operational management of payment partners and knowledge of card products.

The predicted salary is between 75600 - 92400 $ per year.

Are you ready to push the boundaries of what's possible and always work with the customer at the heart of everything you do?

About the role

We're looking for an experienced Product Operations Lead & Vendor Manager to play a critical role in ensuring the successful operation, compliance and performance of card products across Australia and New Zealand.

The responsibility extends to ensuring that the operational areas of our client continuously meet, or exceed, all operational/compliance requirements including adherence to applicable regulation including scheme guidelines, payment systems.

About our Client

We are partnering with one of the world's leading payments technology companies, connecting consumers, businesses, financial institutions and governments through its global payments network.

As part of the practice, you'll be embedded within a major player in the financial services sector, delivering strategic initiatives.

Key Responsibilities

You will be responsible for the operational management and oversight of key payment and scheme partners that enable our clients card products to operate successfully in market, including:

  • Managing relationships with Mastercard, BPAY, Fiserv, and other strategic payment partners.
  • Ensuring compliance with scheme operating rules, payment regulations, and industry standards.
  • Liaison with and being the first point contact for key strategic vendors who supports card operation to ensure vendor SLAs are met.
  • Overseeing card bureau operations and adherence to scheme card issuing requirements.
  • Monitoring and managing interfaces with payment schemes and processing platforms to ensure optimal performance.
  • A Successful Candidate Will Possess the Following
  • Track record of operational management of scheme/payment partners for cards products (ideally Mastercard)
  • Extensive and in depth knowledge of the Scheme Operating Rules and payment systems
  • Extensive working knowledge of credit card products and their functionality (both Scheme and Private Label)
  • Extensive knowledge of a cards receivable platform (e. g. Vision PLUS)
  • Experience with payment processing, scheme, Fiserv, Card Manufacturers, Statement and Loyalty)
  • What's on Offer
  • Own a critical payments ecosystem
  • Shape strategy beyond operations
  • Be the go-to expert in cards and payments

Interested in learning more?

Acknowledgement of Country

Salt respectfully acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture.

We recognise the enduring connection that Aboriginal and Torres Strait Islander peoples have to the lands, waters, and skies.

We pay our respects to all First Nations Australians and their Elders past and present.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture.

We pay our respects to all First Nations Australians and their Elders past and present.

We pay our respects to all First Nations Australians and their Elders past and present.

Product Operations Lead employer: Salt

Join a dynamic Managed Services Provider that prioritises innovation and collaboration, offering a supportive work culture where your expertise in Microsoft Azure and cloud solutions will be valued. With a strong focus on employee growth, you'll have access to ongoing training and certification opportunities, allowing you to advance towards roles in Solution Architecture and Technical Leadership while working on impactful projects that transform customer IT environments. Located in a vibrant area, this role not only provides meaningful work but also fosters a community of like-minded professionals dedicated to excellence in technology.

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Contact Details:

Salt Recruitment Team

We think you need these skills to ace Product Operations Lead

Operational Management
Vendor Management
Compliance Knowledge
Payment Systems Knowledge
Scheme Operating Rules
Card Products Expertise
Relationship Management