Production – MPS Support and Deployment Specialist in Sydney

12-month contract | Sydney | Hybrid

We’re working with a major global entertainment business that is looking to add a Post-Production Support & Deployment Specialist to their Sydney team. This is an interesting opportunity for someone who sits at the intersection of post-production, technology and workflow operations and is looking to move beyond working on individual productions into a broader technical support and workflow-focused role. The team is growing its global capability and needs someone who can help post-production teams and external vendors keep their workflows, systems and tools running smoothly.

The role

• You’ll act as a key technical point of contact for post-production teams, helping to deploy, support and maintain the tools and workflows they rely on to deliver content.
• You’ll be involved in:
• Providing first-line technical support to editors, colourists, sound teams and other post-production users
• Troubleshooting post-production workflows, systems and technical issues
• Supporting the deployment and maintenance of post-production tools and services
• Working with external post-production vendors to ensure they can meet technical and delivery requirements
• Managing issues that could potentially impact production schedules and delivery deadlines
• Working closely with internal product, engineering and technology teams to identify and resolve workflow issues
• Helping improve and standardise post-production workflows and processes
• Supporting a broader global team operating across multiple regions

This isn’t a production coordinator role. It’s much more technical and workflow-focused, so we’re looking for someone who genuinely enjoys understanding how post-production technology works and solving problems when things don’t go to plan.

About you

You’ll ideally come from a post-production house, studio, production company or similar technical post environment, with several years experience working across production and post-production workflows. We’re particularly interested in people with experience across:

• Avid Media Composer
• Colorfront
• Baselight
• Dailies and media workflows
• Ingest, media management and turnovers
• Post-production workflow design and optimisation
• Technical troubleshooting and problem solving
• Working with external post-production vendors
• Cloud-based or remote post-production workflows
• DIT / Digital Imaging Technician experience would be highly regarded, particularly where you’ve worked with modern cloud-based post-production pipelines.

You don’t necessarily need to have come from a traditional “support” or engineering title. If you’re a Senior Assistant Editor, Post-Production Engineer, DIT, Post Production Supervisor or similar and have developed a strong technical understanding of workflows and systems, we’d be interested in talking to you.

What we’re looking for

• Has strong technical understanding of modern post-production workflows
• Is comfortable troubleshooting issues rather than simply escalating them
• Can communicate effectively with both creative/post-production users and technical teams
• Understands the importance of technical accuracy, security and delivery deadlines
• Is comfortable working with external vendors and multiple stakeholders
• Enjoys improving workflows and finding better ways of doing things
• Can work independently but is also comfortable operating as part of a global team

What’s on offer?

• 12-month contract
• Sydney-based
• Hybrid working
• Occasional evening/weekend work may be required as part of the global support model
• Potential on-call requirement, currently expected to be approximately one weekend every 12-15 weeks
• Opportunity to work within a genuinely global post-production technology environment
• Start ASAP

This is a great opportunity for someone who has built their career in post-production and is now looking to take the next step into post-production technology, workflow and operations.