At a Glance
- Tasks: Provide admin support for in-service activities and manage service requests.
- Company: Join a leading high-tech group in aerospace and defence.
- Benefits: Competitive salary, career growth, and a chance to work with advanced technologies.
- Other info: Dynamic environment with opportunities for professional development.
- Why this job: Be part of a team making a real impact in the defence industry.
- Qualifications: Tertiary qualifications in project management or administration preferred.
The predicted salary is between 51525 - 62975 $ per year.
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique, de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible.
Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports various products including high-performance optronics and inertial navigation equipment. Headquartered in Sydney, SEDA brings local expertise in the integration of optronics and navigation systems for the air, land and naval platforms of the Australian and New Zealand Defence Forces.
ABOUT THE ROLE:
To ensure Safran Electronics and Defense Australasia (SEDA) readiness for continued business growth, SEDA is seeking a suitably qualified Support Services Officer. Reporting to the Support Services Manager, the Support Services Officer provides administrative and coordination support to the delivery of in-service support activities, with a primary focus on RMA management, service request tracking, and contract delivery support. The role also ensures accurate tracking, data integrity, and coordination across support activities, enabling effective contract execution within the Australian defence industry.
- Administer and maintain the RMA and repair tracking system
- Coordinate status updates across workshop, engineering, and supply teams
- Log and track customer support requests and service activities
- Support coordination of contract delivery tasks and follow up actions
- Prepare inputs and supporting material for CDRLs and contract reporting
- Maintain risk, issue, and action registers
- Support governance activities including meetings, minutes, and action tracking
- Ensure accuracy and integrity of contract-related data and records
PERSONAL ATTRIBUTES & SKILLS:
- Ability to obtain and maintain an Australian Department of Defence security clearance to Negative Vetting Level 1
- Strong organisational and tracking capability
- Attention to detail and data accuracy
- Customer focused and Excellent client-facing skills
- Strong written and oral communication skills
- Proactive, Autonomous, Rigorous, Organised
- Interest in advanced technologies
- Strong work ethic
MINIMUM QUALIFICATION / EXPERIENCE:
- Tertiary qualifications in project management; administration or engineering
- Experience in administrative or coordination roles (project officer or maintenance services)
- Experience in working across multiple stakeholders
- Desirable exposure in delivery of ASDEFCON support contract.
- Advanced use of MS Office Products (Excel, Word, PowerPoint & Project)
Support Services Officer (H/F) in Sydney employer: SAFRAN ELECTRONICS & DEFENSE AUSTRALASIA PTY LTD
At Safran Electronics & Defense Australasia, we pride ourselves on being an exceptional employer that fosters innovation and collaboration in the high-tech aerospace and defence sectors. Our vibrant work culture encourages professional growth through continuous learning opportunities and a commitment to diversity, ensuring every talent is valued. Located in Australia, we offer unique advantages such as access to cutting-edge technology and a supportive environment that champions sustainability and excellence in engineering.
Contact Details:
SAFRAN ELECTRONICS & DEFENSE AUSTRALASIA PTY LTD Recruitment Team
