Restaurant Supervisor is the Homestead's senior presence on shift: part host, part operator, part problem-solver. When the Senior Managers aren't on property, the Precinct is yours. You will lead the front of house team, move between the Restaurant, Caravan, Barn, and make sure the standard never slips, whether it is a quiet Tuesday or a full house on a long weekend.
You will set the tone at each day, handle the moments that matter most to guests, and resolve issues with judgement and grace before they become complaints. You will also hold responsibility for safety, security, cash handling and compliance across the property during your shift, and provide clear, reliable reporting to the Venue Manager.
The position reports to the Senior Managers and suits an existing supervisor or a front of house member ready to step up, with plenty of opportunity to move within our intimate and ambitious property.
About You
At least three years' experience in hospitality, with a minimum of one year in a supervisory role
Confident leadership of a small team, with an approachable nature
Strong operational judgement and composure under pressure
Sound knowledge of front of house systems, cash handling and end-of-day procedures
Understanding of Work Health and Safety and liquor licensing obligations
RSA (NSW) required, a current First Aid certificate advantageous
Flexibility across a rotating roster, including evenings, weekends and public holidays
What You'll Do
Support the restaurant operation across all departments during your shift
Support the management team across the business and ongoing events
Take ownership of the business in absence of manager on duty
Resolve guest concerns promptly, with all feedback followed up
Complete end of day procedures, cash reconciliation
Support training and development across the front of house team
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Restaurant Supervisor employer: Saddles Mount White
Grand Saddles Lodge is an exceptional employer, offering a unique opportunity to work in a stunning luxury setting on Mount White, NSW. With a strong focus on employee growth and development, we foster a collaborative work culture where your contributions directly enhance the guest experience. Join us to be part of a dedicated team that values excellence and innovation in hospitality.
